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Privacy Policy

Last updated: October 5, 2026

ORIZN Sober is operated by SoberStreak AI Ltd.

1. Introduction

Welcome to ORIZN Sober (soberstreak.ai). We built this app to support your recovery journey. This policy is here to explain, in plain human language, what data we collect, how it's handled, and the choices you have. It applies however you use ORIZN Sober—on your phone or in your web browser at soberstreak.ai/app. Your privacy and trust are the foundation of everything we do.

2. What data we collect

To help you track your progress, we collect some specific information about your recovery. This includes your recovery type (like alcohol, drugs, or gambling), your sobriety start date, and your pledge history—including your streaks and check-ins. If you add a profile photo, we store that too. If you record a voice note in your journal, the recording is stored with that entry in your private account; any transcript is made on your device. If you write plans for your triggers (Premium; in ORIZN Sober 1.1.5 and later), we store them, including the name and phone number of anyone you choose to add as someone to text. When you create an account, this information is securely stored in your private account on Google Firebase so it's safe and available across your devices. We also collect basic technical info, like your device type and app version, just to make sure the app keeps running smoothly for you.

AI Companion conversations. When you use the AI Companion, the messages you send and the Companion's replies are collected, along with any chats you organise into folders. This lets your conversations be saved so you can return to them. If you use a ghost chat, that conversation is not collected or saved (see 'How your data is stored' and 'How we use your data' below).

3. How your data is stored

Your account and recovery data are stored securely using Google Firebase, a trusted platform provided by Google. When you sign up, we create a private account for you, and your recovery details, account identifiers (like your email), and any profile photo are kept there. Firebase acts only as a processor on our behalf—your data is encrypted in transit and at rest, and it stays private to your account.

Your recovery data is never visible to other users. Your streak details, journal entries, urge logs, milestones and AI Companion conversations are yours alone. The one exception is Community, which is an opt-in social feature—if you choose to use it, some things you do there are visible to other members by design. Section 3a sets out exactly what.

Your AI Companion conversations are stored the same way as your other data—securely, in your private account on Google Firebase, encrypted in transit and at rest, and accessible only to you. Ghost chats are an exception: they are never stored. A ghost conversation exists only while it is open and is gone the moment you leave it.

3a. Community—what other members can see

Community is optional. If you never open it, nothing in this section applies to you and nothing about you is shown to anyone.

If you do use Community, the following are visible to other members:

  • Your posts, replies and reactions. Anything you post is visible to other members in your cohort, and remains visible until you delete it or your account is deleted.
  • Your handle. A short name like @example, generated for you. It is not your email address.
  • Your display name, if you choose to set one. This is optional, it is never taken from your account name, and it is blank unless you set it yourself.
  • Your profile photo. If you have set an account photo, a copy of it is shown next to what you post. If you have not set one, other members see your initials. You can remove your photo at any time, and the community copy is removed with it.
  • Your bio, if you write one.
  • How long you have been going, if you choose to show it.

What is never shown in Community: your email address, your journal entries, your urge logs, your AI Companion conversations, your real name (unless you put it in your display name or bio yourself), and anything else from the rest of the app.

Direct messages between members are private to the two people in the conversation. We do not read them routinely; they are accessible to us only where we need to act on a report or a safety concern.

Safety processing. Posts and photos are checked automatically when you post them, and posts are also screened for signs of crisis so we can show you support resources. Reports you make, and moderation decisions about your content, are recorded so we can act on them and show our working if you appeal.

Leaving. Deleting your account removes your Community profile, posts, replies, reactions, photos and direct messages. At the point of deletion you choose whether your posts are deleted outright or kept with your name removed. Reports and moderation records are kept but your identity in them is replaced with an irreversible code, because a record of a safety decision has to survive the account it was about.

4. Cookies and local storage

ORIZN Sober uses a small amount of browser storage that is essential to how it works—never for advertising, and we use no third-party tracking or advertising cookies. Our website stores no preferences or cookies of its own; if you send us a message or sign up for updates, Netlify Forms (our website host) stores what you submit, along with the technical details Netlify records with each submission, such as your IP address, to filter spam. When you use the web app in your browser at soberstreak.ai/app, we and Google Firebase store information on your device that is needed to keep you securely signed in and to remember your settings—for example your authentication session and app preferences. This information stays on your device, is used only to run the app, and you can clear it at any time through your browser settings (which will sign you out).

5. How we use your data

We use your data for one reason: to provide and improve the ORIZN Sober service. This means tracking your streaks, showing your progress, and sending the reminders you've asked for. We never sell your data to third parties. Sometimes, we work with service providers like Firebase or error-tracking tools to keep things running, but they only process data on our behalf under strict legal agreements.

Usage analytics and crash reports. Unless you turn it off, the app records how it is used, so we can see what helps and what breaks. This covers which features you use and when—for example opening a reminder, completing the day's check-ins or confirming your daily pledge—how you move through sign-up and the Premium screens, and which days you open the app (the last day you opened it, and which of your first 30 days you opened it on). Most of this is sent to Google Analytics for Firebase; the days you open the app are kept in your own account on Firebase. Crisis support is handled differently: when the crisis screen is opened or a helpline is tapped, we add one to a daily total kept in our own Firebase database, with nothing that identifies you, and nothing about it is sent to Google Analytics. (Versions of the app before 1.1.3 sent those moments, and your pledge streak, to Google Analytics; updating the app stops this.) If the app crashes, a crash report with the technical details of the error and your device model and operating-system version is sent to Firebase Crashlytics. None of this includes your journal entries, urge notes, AI Companion messages or Community posts. You can switch all of it off at any time in Profile › Privacy & Security › Analytics.

AI Companion & third-party AI processing. The AI Companion generates its replies using a third-party AI provider (currently OpenAI). To produce a response, the content of your messages is sent securely to that provider. Your messages are also processed to detect signs of crisis, so we can show you support resources when they may help. We do not use your conversations to train AI models, and we do not sell your conversations to anyone. Our AI provider does not use what we send to train its models. It keeps it for up to 30 days to monitor for abuse, then deletes it, unless the law requires it to keep it longer. This applies to everything described in this section that is sent to the provider. If you speak to the Companion instead of typing (Premium), your words are turned into text on your device, and only the text you choose to send is sent. This processing applies to all chats, including ghost chats (the message is sent to generate a reply)—the difference with ghost chats is only that nothing is saved on our side.

Personalise Companion. If you turn on Personalise Companion (Profile › Privacy & Security, or "Personalise with my data" in the Companion's menu), some of your recovery information is sent to the AI provider along with your messages, so the Companion's replies can fit your situation: your name, what you're recovering from, your streak and start dates, your next milestone, how many slips you've logged and the date and "what happened" tags of the most recent one (never your private slip notes), your plan answers, your "why", a short excerpt of your most recent journal entries and their mood, a count of recent urges and the most common trigger, today's pledge, and today's morning intention if you wrote one (Premium; in ORIZN Sober 1.1.5 and later). It is off by default and you can turn it off at any time. Whether or not it is on, the Companion also receives a few details about how you use the app—your language, your local time, your device's region setting, whether you use the iPhone or web app, how many recoveries you track, whether you're on the free or Premium plan and how many free messages you have left, whether Community and notifications are available to you, and whether the current chat is a ghost chat—so it can explain the app accurately. With Personalise Companion on, it is also told which of a few features (journal, pledge, your "why", app lock) you've used. We do not use any of this to train AI models, and we do not sell it.

Journal reflections (Premium, optional; in ORIZN Sober 1.1.5 and later). If you tap "Reflect on this" on a journal entry, that one entry and its mood are sent to our server. Before anything else, the text is checked for signs that you may need support: first by an automated word check, then where needed by an AI classifier from our third-party AI provider (currently OpenAI). If a sign of risk is found, no reflection is written and you are shown support resources instead. Otherwise an AI model from the same provider writes a short reflection and one question. The entry is used only for that request and is not stored on our servers. We do not use it to train AI models. The reflection is saved only if you tap Keep, on that journal entry in your private account, and you can remove it at any time. It is deleted when you delete the entry or your account. To limit repeat requests, a count of that day's reflections (no text) is kept for two days. If you don't have Premium, tapping the button sends nothing: the entry stays on your phone.

Weekly notes (Premium, optional; in ORIZN Sober 1.1.5 and later). If you turn on weekly notes, once a week our server reads that week's journal entries, the notes on your urges and slips, and the triggers you logged. Before any note is written, this text is checked for signs that you may need support: first by an automated word check on our servers and then, where needed, by an AI classifier from our third-party AI provider (currently OpenAI), which means the text is sent to that provider for this purpose. If a sign of risk is found, no note is written and you are shown support resources instead. Otherwise, an AI model from the same provider writes a short note using only figures about your week (your average mood and how it changed, the number of urges you logged and rode out, when they tended to come, your most common triggers and any milestones reached). Your journal entries and your urge and slip notes are never given to the model that writes the note. We do not use this data to train AI models. Each note, or the support card shown in its place, is stored in your private account so you can read it again, until you delete your notes or your account. If you ask for a note on demand, a count of that day's requests is kept for two days to limit repeat requests. No notes are written while you don't have Premium. Weekly notes are off unless you turn them on, and you can turn them off at any time in Insights › Weekly notes; when you turn them off, you can also choose to delete the notes you already have.

Companion memory (Premium, optional; in ORIZN Sober 1.1.5 and later). If you turn on Companion memory, then after each conversation with the Companion your own messages from that conversation are sent to our AI provider (currently OpenAI) to write a short summary: a few sentences about what you are working on, what tends to be hard and what has helped. Only the summary is kept, at most about 600 characters, stored with your account on our servers in London. It is given to the Companion at the start of later conversations, which means it is sent to the same provider as part of those conversations. A conversation in which you shared anything that looked like a crisis is not remembered at all, and ghost chats are never remembered. Memory is not available on accounts registered as under 18. We do not use this data to train AI models. It is off unless you turn it on. You can read or clear the summary at any time in Profile › Privacy & Security, and turning memory off deletes it. If your Premium ends, the Companion stops using and updating the summary, and it is deleted 90 days after your Premium ended unless you renew before then. It is also deleted when you delete your account.

Plans for your triggers (Premium, optional; in ORIZN Sober 1.1.5 and later). If you tap "Help me write this" while writing a plan for one of your triggers, the trigger and any steps you have written so far are sent to our server. They are first checked for signs that you may need support, in the same way as your Companion messages, and if a sign of risk is found no draft is written and you are shown support resources instead. Otherwise an AI model from our third-party AI provider (currently OpenAI) suggests up to three short steps. The name and phone number of anyone you add to text are never sent to the provider. We do not use this data to train AI models. Nothing you send for a draft is stored on our servers; the plan is saved only when you save it, in your private account. To limit repeat requests, we keep a count of the drafts you have asked for that day (no text).

Plan for a tough day (Premium, optional; in ORIZN Sober 1.1.5 and later). If you mark a hard day ahead, we store it in your private account: what kind of day it is (such as a wedding or a family visit) or your own short title for it, its date and, if you add one, a time; up to three steps you plan to take; if you choose, the name and phone number of someone to text; and, if you answer it afterwards, how the day went. The app also sets two reminders on your phone, the evening before and on the day; these are local notifications that never say what they are about, and are cancelled if you delete the day or your Premium ends. If you tap "Help me write this", the kind of day or your title for it, and any steps you have written so far, are sent to our server and handled exactly as for plans for your triggers above: they are checked first for signs that you may need support, then an AI model from our third-party AI provider (currently OpenAI) suggests up to three short steps. The name and phone number of the person to text are never sent to the provider, and the date and time are not sent either. We do not use this data to train AI models. Nothing you send for a draft is stored on our servers; the same daily count of drafts (no text) applies.

Savings goals (Premium, optional; in ORIZN Sober 1.1.5 and later). If you set a savings goal, we store its name, the target amount and, if you set one, the date you'd like to reach it by, an emoji if you pick one, which of your recoveries it follows (or all of them), the currency and whether it is still active or done, in your private account. Progress towards it is worked out on your device from the money you have reclaimed since you started. Nothing about your savings goals is sent to an AI provider.

Morning intention (Premium, optional; in ORIZN Sober 1.1.5 and later). If you turn on the morning intention, the app reminds you each morning, at a time you choose, to write one line for the day (up to 140 characters). Each line is stored in your private account under that day's date, and you can delete any of them. The reminders are local notifications on your phone that never say what they are about, and the time you choose is kept on your phone. If Personalise Companion is on, today's line is sent to our third-party AI provider (currently OpenAI) along with your messages, as part of the information described under Personalise Companion; an earlier day's line is never sent, and nothing is sent once your Premium ends. We do not use this data to train AI models.

Guided programmes and other Premium tools (in ORIZN Sober 1.1.5 and later). If you follow a guided programme (the first 30 days, Days 31 to 90, Sleep, Social events or Cravings), we store in your private account when you started it and which days you have completed. If you pick a journal prompt from the prompt library, its theme is saved as a tag on that journal entry. Some Premium features keep nothing on our servers and send nothing to anyone: having the Companion's replies read aloud uses your phone's own voices, on the phone; the weekly supporter summary keeps your supporter's name or label and the day you chose only on your phone, and is sent only by you, through your phone's share sheet (any note you add is not stored); and Your year in recovery is made on your phone from information already in your account, with a share card that shows numbers only, unless you choose to name what you are recovering from. Their settings are kept on your phone.

6. Legal basis and your rights (GDPR)

If you're in the EU, our legal grounds for handling your data are primarily the performance of our contract with you (providing the app) and our legitimate interest in making the app better and more secure. You have the right to access, correct, delete, or move your data at any time. You can exercise these rights through our in-app settings or by simply emailing us at hello@soberstreak.ai.

7. Data retention

We keep your data for as long as your account is active. You can permanently delete your account at any time from within the app—this removes your recovery data, journal entries, and profile photo from our systems. Journal voice notes are deleted with their entry, or when you delete your account. After deletion, we may keep limited information for a short period for backups or legal reasons before it is permanently deleted or completely anonymised.

AI Companion conversations. Saved chats are kept in your account until you delete them. When you delete a chat, it moves to a "Deleted" area and is held for around 30 days, after which it is permanently removed automatically. You can restore a deleted chat during that period, or delete it permanently straight away. Ghost chats are never saved and so are never retained. Deleting your account removes all your AI Companion conversations and folders.

Premium AI features (in ORIZN Sober 1.1.5 and later). A journal reflection you keep is stored on the journal entry it belongs to, and is deleted when you remove it, delete the entry or delete your account. To limit repeat requests, a count of each day's journal reflections and a count of each day's on-demand weekly-note requests (numbers only, no text) are each kept for two days and then deleted automatically. Weekly notes, and any support card shown in place of a note, are kept in your account until you delete them (you can choose this when you turn weekly notes off) or delete your account. Plans for your triggers are kept until you delete them or your account; the count of that day's drafting requests is replaced each day. Tough-day plans, savings goals and morning intentions are kept until you delete them or your account, and are deleted with your account. Guided programme progress is kept until you delete your account. Companion memory (a summary of at most about 600 characters) is kept until you clear it, turn memory off or delete your account; if your Premium ends, it is deleted automatically 90 days after your Premium ended, unless you renew before then.

8. Children's privacy

ORIZN Sober is designed for adults only (18+). If we discover an account is being used by a minor, we will close it and delete any related data to protect their privacy.

9. International transfers

Because we use global services like Firebase, your data may be processed in other countries. We always ensure that appropriate safeguards are in place to keep your information protected, no matter where it is processed.

10. Changes to this policy

The recovery journey is always evolving, and so is our app. We may update this policy from time to time. You can always see exactly when it was last changed by checking the date at the very top of this page.

11. Contact us

Have questions about your privacy or how we handle your data? We're here to help. Reach out to us anytime at hello@soberstreak.ai—we'd love to hear from you.