FAQ
Everything you might be wondering about ORIZN Sober. Still stuck? Get in touch.
How does the AI Companion work?
The ORIZN Companion understands your recovery — your addiction type, your streak, and what you're working through, when you choose to share it. It talks with you like someone who's been there, not a script. It's also crisis-aware: if a conversation suggests you may be in danger, it surfaces real support. Judgement-free, and there whenever you need it, 24/7. With Premium you can also talk to it out loud (transcribed on your phone), keep your chats or talk off the record, choose how it talks to you, and let it remember what you're working on if you choose to.
Is the app free?
Yes. The core is free — streak tracking for as many recoveries as you like, a private journal, the urge log, calm tools like breathing and ride-the-urge, milestones and the Community. Crisis support and helplines are always free.
The Companion is part of Premium. To let you try it, you get 3 free messages each calendar month — after that, you'll need Premium to keep chatting. Premium also adds insights, export, the 30-day guided programme and more. Crisis support is always free.
What's in Premium, and what does it cost?
Premium adds the Companion beyond the 3 free messages a month (with fair use), voice input, replies read aloud, saved chats and ghost mode, a choice of Companion persona, Companion memory if you turn it on, a morning intention, insights (week, month, 90 days, year and all time, including what moves your urges and your slip patterns), a check-in before your riskiest times, export and a shareable progress report, Your year in recovery, a weekly summary you can send to a supporter, the full 30-day guided programme (Day 1 is free) plus Days 31 to 90, Sleep, Social events and Cravings, plans for your top triggers, a plan for a tough day, savings goals (with a date to save by, if you like), a library of journal prompts, journal reflections, weekly notes, and extra themes, fonts, app icons, widget styles and Live Activities on iPhone.
There are three plans: Annual, which starts with a 7-day free trial, 6-Month and Monthly. Prices are shown in the app in your currency, and you can cancel any time. Crisis support and helplines are always free.
How do I reset my streak?
If you slip, tap reset on that recovery — only that clock restarts. But your journey doesn't start over — we track your lifetime clean days alongside your current streak. Slips happen. No shame. Start again.
What addictions does the app support?
All of them. Alcohol, drugs, gambling, porn, nicotine, sugar, gaming — anything you're working to get free from.
Is my data private and secure?
Yes. We use industry-standard security, and we never sell your data. We share it only with the service providers that run the app — such as Google Firebase, and OpenAI for the Companion — and only to provide it. Your recovery is private, and your account keeps it backed up and synced across iPhone and the web. Our Privacy Policy has the detail.
What devices is the app compatible with?
ORIZN Sober is available on iPhone (iOS) and in any web browser at oriznsober.com/app — sign in and everything stays in sync. Android is coming soon.
What happens if I lose internet connection?
Your streak and journal entries are saved on your device, and everything syncs to your account automatically when you're back online. The Companion needs a connection.
Can I export my journal entries?
Yes, with Premium. You can export your journal, urges, slips and recoveries as a PDF or CSV, or share a progress report — for your own records or to share with a therapist or counsellor.
Can I use the app anonymously?
Yes. You don't need to use your real name. Sign up with an email address, or with Apple or Google, and call yourself whatever you like. In the Community you're shown by a handle, never your email address.